The complete payments infrastructure for SaaS
Merchant of Record platform that handles payments, tax, and compliance for SaaS and digital products.
Paddle acts as the merchant of record, meaning they handle VAT, sales tax, and international compliance so you never have to think about it
European payment methods work out of the box without extra setup, which dramatically increases conversion for EU customers
Subscription management including upgrades, downgrades, and prorations all work correctly without custom logic
The affiliate and discount system is built in and doesn't require a separate tool to run simple promotions
The checkout experience is noticeably less polished than Stripe's and can hurt conversion rates for design-conscious brands
Customer support response times can be slow and getting a non-scripted answer to a billing edge case often takes multiple days
The API is less developer-friendly than Stripe — fewer SDKs, worse TypeScript types, and more things to do manually
Fees are higher than Stripe on average and the pricing structure is less transparent, making cost projections harder
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